Know Before You Go

Whether you’re a seasoned soccer fan or attending your first match, here’s everything you need to know before attending a Bay FC match at PayPal Park.

Standard Matchday Timeline

Parking Lots Open: 3 hours before kickoff
Box Office: 2.5 hours before kickoff
Stadium Gates Open: 90 minutes before kickoff on weeknight matches (Mon-Fri); 2 hours before kickoff on weekend matches (Sat-Sun)

Essentials

Stadium Policies: Click here to view A-Z Guide.

WiFi: Free WiFi is available to all fans. Connect to GoQuakes Wi-Fi by going to your Wi-Fi settings and accepting the terms and conditions. 

Cash-Free Facility: PayPal park is a cash-free facility. Stadium concessions will not accept cash. Visa is Bay FC’s preferred way to pay.

Mobile Ticketing: We strongly encourage that you log into your Ticketmaster account ASAP so in the event you run into an issue, our team is available to help you. For easy entry, you can also save your tickets to your mobile wallet.

Weather: The match will be played rain or shine.

Water Bottles: Fans can bring one 1- Liter/32 oz. or smaller factory-sealed plastic water bottle OR one plastic, clear and empty reusable water bottle per person. Water fountains are stationed around the stadium. Glass and metal bottles are prohibited.

We strongly encourage fans to access or Transfer their tickets prior to arrival. Screenshots are not accepted.

PayPal Park is a mobile-entry facility. Be prepared for easy entry on matchday by downloading the Bay FC app in advance and having your ticket ready.  Download the official Bay FC app for seamless entry into every match.  Be sure to update your Bay FC app to the latest version for a new and improved Ticketmaster integration, stats, and dynamic live score box.

Any bag that does not exceed 14″ x 14″ x 6″ is permitted in the stadium. 

Backpacks, including mini purse backpacks of any kind, are prohibited unless clear. Clear backpacks must be under 14″ x 14″ x 6″. 

Diaper bags are permitted and must be accompanied by a child.

NOTE: All bags are subject to search upon entrance. 

 *Weeknight matches have varying parking lot times depending on where you are parking. 

Parking is available in the Audi Lot, Tailgate Lot, Parking Structure 1, Parking Structure 2 & Parking Structure 4. Pre-purchase a parking spot by clicking here. Credit cards, debit cards, mobile payment, and prepaid passes only. Cash is no longer accepted. 

Rideshare: Lyft is the Official Rideshare partner of Bay FC. For Lyft drop off and pickups, please go to the south end of Aviation Avenue (click to here to view).

CalTrain: Take Caltrain to the Santa Clara Station for a short train ride from San Francisco and the Peninsula. At Santa Clara Station, head East under the pedestrian tunnel onto Brokaw Ave. and turn right on Coleman Ave. to PayPal Park. It’s a 15-minute walk to the stadium, or you can bring your bike to ride from the station and use PayPal’s free bike parking. You can also take a VTA bus from the Santa Clara Station to the Coleman & Earthquake stop on Line 60.
Click here to check the VTA schedule. Please check the Caltrain schedules for service to and from the stadium.

BART: Take the Orange or Green lines to the Berryessa/North San Jose BART Station. A complimentary shuttle will be available between the Berryessa station and PayPal Park before and after each match. The shuttle to the stadium will start two hours before the match and run until kickoff. The shuttle from PayPal Park to the Berryessa station will start at final whistle and run for one hour. Click here to view shuttle details.
Please check the BART schedule to plan your trip in advance.  On matchday, check real time departures that account for any unplanned delays in the schedule.

Need to get around the stadium? Take a look at the maps below or visit our A-Z Stadium Guide to find what you need.  

Merchandise will be available for sale on matchday at the Bay FC Team Store. Team Store locations can be found outside of the stadium gates near bag check, and inside the stadium gates near sections 113, 122, and 129. The Bay FC Team Store is cashless.

Fan Fest

Stop by FanFest inside PayPal Park to enjoy all kinds of fun before kickoff. Each match has a variety of activities for fans of all ages, as well as a rotating selection of food trucks. Check your email or match page for the week’s menu of activities and food trucks. FanFest is in the grassy area behind the Scoreboard Bar at PayPal Park.

Navigate Bay FC matchdays at PayPal Park like a pro with these tips to make your stadium experience smoother:  

Looking for quicker access? The East Side of the stadium tends to be less crowded. After you enter the Main Gate or Audi Gate on the West Side, cross over to the other side for shorter lines at concession, merchandise, and restrooms.  

Shopping for new merch? The Bay FC merch trailer outside the stadium (on the sidewalk between the Main Gate and the Audi Gate) is the best place to stock up on new items. Arrive early to grab your gear before entering the stadium. And remember, you have three options for merch inside PayPal Park: Section 113, 122, and 129.  

Need the latest updates? Make sure to download the Bay FC app and enable location-based alerts so we can send important matchday information while you’re at the stadium. Navigate to Settings in your app on the more menu, and toggle on Location-Based Alerts under Proximity Notifications, as well as Event and Match Details under Notifications.  

Looking to cheer along? Click here to learn the Bay FC Chants by the Bridge Brigade Supporters Group. Learn more about our officially recognized Supporter Groups here.